Shipping policy

At Moroccan Glow, we want to ensure that your orders are delivered to you in a timely and secure manner. Please take a moment to familiarize yourself with our shipping policy:

  1. Order Processing Time:

    • After placing your order, please allow 1-2 business days for processing. During peak seasons or promotional periods, processing times may be slightly longer.

  2. Shipping Methods:

    • We offer a variety of shipping methods to accommodate your needs. The available options will be displayed during the checkout process.
    • Please note that the shipping method you choose determines the estimated delivery time.

  3. Estimated Delivery Time:

    • The estimated delivery time depends on the shipping method selected and your location.
    • Domestic orders typically arrive within 3-7 business days from the date of shipment.
    • International orders may take longer, ranging from 7-21 business days, depending on customs clearance and local postal services.

  4. Order Tracking:

    • Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

  5. Shipping Costs:

    • Shipping costs are calculated based on the weight of your order, the shipping method selected, and your destination.
    • Shipping charges will be displayed during the checkout process before you complete your order.

  6. Customs and Duties:

    • For international orders, please be aware that customs fees, taxes, or import duties may be imposed by your country's customs authorities. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information.

  7. Order Modifications or Cancellations:

    • If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, modifications or cancellations may not be possible.

  8. Shipping Restrictions:

    • We currently ship to select countries. If your country is not available during checkout, we apologize for any inconvenience caused.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that your Moroccan Glow products reach you in perfect condition.